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  Charlotte Pass Ski Resort  

Customer Feedback

Here's what some of our happy guests had to say about their stay at Charlotte Pass.

Charlotte Pass Ski Resort

General

It was a great atmosphere. We loved the resort as it is small and friendly.
R Williamson - 31/8/07

The people on the lifts and the ski instructors were really nice people and very friendly.
S Wright - 29/7/07

We picked you from the internet and included you as part of a round the world trip from the UK. A fantastic experience. We have already recommended you to others in the UK. Well done!
Hayes Family - 3/8/07

Wonderful resort - keep up the good work. Great family holiday.
G Rose - 20/7/07

Ski Instructors

Our instructor does a terrific job teaching. Plenty of patience and encouragement.
V Brennan - 2/9/07

We found the ski instructors to be highly competent and customer focussed. They were able to pass on their knowledge and were always extremely patient.
M Robertson - 5/8/07

Charlotte Pass Ski School is absolutely fantastic.
C Barnes - 27/7/07

Our instructor was really great. Very enthusiastic and encouraging - but also a really good teacher. We learnt and improved a lot.
M Wolstencroft - 15/7/07

Lift Operators

We found all the lift operators were very helpful and polite and as first-timers, made our skiing much more enjoyable.
M Talbot 14/9/07

The lift and tow operators were all very friendly and competent and most helpful and caring.
M Robertson - 5/8/07

The Kosciuszko Chalet Hotel

General

We love coming. The Chalet is Great! I don’t know anywhere in the world you could get a family holiday with such great service. Love It!! See you next year!!
N McCallum - 9/9/07

We have been coming to the Chalet for our holidays since 2000. We love the village and the accommodation. It’s great to be away from it all - including mobile phones. We always find the staff friendly and efficient. We will continue to come here - the best ski resort in Australia! Thank You!
S Horton - 7/9/07

Thank you for your excellent service and accommodation. Would highly recommend the Chalet to anyone interested in a ski holiday.
Anon - 22/8/07

We thoroughly enjoyed ourselves. The food was too good! The band was fantastic. The staff - excellent. The snow - awesome! We had a great time - Thankyou to all!
N Kelly - 27/7/07

Staff

We thoroughly enjoyed our stay and in particular appreciated the attention & friendly attitude of the staff.
J Dawson - 14/9/07

All of your staff are great and make my visit feel like I go to a second home.
T Anderson-Young 9/9/07

Great bunch of staff who enjoy what they do and nothing is too much trouble.
R Williamson - 31/8/07

All staff excellent. Best staff across all places on snow in the last 5 yrs.
Anon - 19/8/07

Very friendly staff who go out of their way to make our stay even more enjoyable.
M Ho-Shon - 17/8/07

Outstanding service! The best I’ve seen anywhere!
A Collins - 25/6/07

Accommodation

The whole ambience here is brilliant and perfect for relaxing and skiing.
B Sanders - 16/9/07

Food

We never realised the food was so good!
M Talbot - 14/9/07

The dinners were terrific quality - something to really look forward to at the end of the day.
C Brendan - 31/8/07

Food is World Class!
C Barnes - 27/7/07

Kids Club

I enjoyed staying somewhere where kids were genuinely welcomed and cared for - it made the trip relaxing for the family and your kids service dinner was inspired.
C Brendan - 31/8/07

Excellent kids club - the kids loved having instructors and ski patrol visit the club.
M Worthington - 10/8/07

Kids Club staff were excellent. Kids loved it!!
D Moran - 22/7/07

Excellent Kids Club, friendly staff - reason to return next year.
Anon - 20/7/07

Customer feedback

WHAT'S ON: Think Pink Program Takes Off

Think Pink Program - for ladies only - not only improves your skiing but supports a worthy cause. Find out more...

WHAT'S ON: Experience the Ultimate in Back Country Tours

Guided Back Country Tours avialble at Charlotte Pass. Find out more...

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