By purchasing the Family Festival Fun Package you are
acknowledging that you agree with and will abide by the
Terms & Conditions.
Valid for arriving Sunday 21st
August and departing Friday 26th August 2016 only.
Classic room, minimum of 2
adults and 2 children. Subject to availability.
Stay and Play is priced per person based on twin share (2 adults) and includes 10% GST. Price quoted above is for a Classic Room Child Rates are for 5 - 13 year olds. Adult rates are for 14 years and over.
General Terms and Conditions
Payment Terms Payment in full is required on confirmation of booking.
Confirmations All bookings will be confirmed by email. Please ensure you review your booking confirmation and advise any discrepancies within 7 days of receiving your confirmation.
Rates Rates advertised are per person, inclusions are stipulated under the package type and are subject to availability.
Amendments A fee of $55 per amendment will apply. Amendments include name changes, package changes and date changes. Adding additional inclusions or guests to your bookings do not incur an amendment fee.
Snow Conditions Under no circumstance can Charlotte Pass Village Pty Ltd be held responsible for snow or weather conditions. No holiday package will be refunded due to snow conditions.
Cancellations All cancellations must be advised in writing or e-mail.
If notice of cancellation is received in writing at least sixty (60) days prior to arrival date, your deposit will be refunded less a cancellation fee of $200.00
If less than sixty (60) days notice is given all monies will be forfeited.
Kosciuszko Chalet Hotel will not be held responsible for costs, loss of deposits and payments made or other fees incurred due to cancellations resulting from unforeseen circumstances, medical conditions or changes to travel plans. Email cancellation notification to stay@charlottepass.com.au
Travel Insurance We strongly recommend travel insurance and regard it as an essential part of your holiday to potentially protect you against loss of personal belongings, public liabilities and cancellation fees. For more details click here
Refunds Refunds will not be given on “no shows” or any components of a prepaid package (lift passes, ski hire, accommodation, meals etc) that are not utilised
Room Allocations Room allocations are based on availability. At times there is a need to reallocate rooms prior to arrival.
Bedding Configuration Our rooms have various bedding configurations. Please check your confirmation details to ensure you are in a room which best suits you.
Children Where stated in correspondence and marketing materials, a child is five (5) to thirteen (13) years, a toddler is three (3) to four (4) years and an infant is zero (0) to two (2) years. Persons fourteen (14) years and over are classified as an adult.
Oversnow Transport There are baggage restrictions on our Oversnow Transport. Please refer to our Oversnow Transport Terms and Conditions and information - click here
